What is a Psychiatrist?
A Psychiatrist is a licensed medical doctor who has completed medical school and 4 years of special training in the field of psychiatry. A Psychiatrist assesses both mental and physical aspects to diagnose, treat, and prevent mental illnesses, including substance abuse and addiction. A Psychiatrist may order diagnostic tests, prescribe medications, practice psychotherapy, and help patients and their families cope with stress and crises.
What are your office hours?
Our office hours are from 5:30 PM to 8:30 PM on Wednesdays and Thursdays. On other days, Dr. Khalid is available by appointment only. In case of an emergency, please call 911 or go to the nearest emergency department.
What ages do you treat?
We treat adults, ages 18 and up.
What information do I need to bring to my appointment?
If you are a new patient, be sure to fill out the forms found in the form section of our website; this will save you time in the office. You should also bring your insurance card. A copy of your insurance card is necessary for us to file the claim. Also we would like to remind you to contact your insurance company in advance to determine your individual mental health policy and any requirements for prior authorizations.
What is the payment policy?
Co-payments, deductibles and other payment are expected at check-in. If you are unable to pay at the time of check-in, you may have to reschedule your appointment. Please feel free to speak with us if you have any questions regarding our payment policy.
Who files the insurance claims?
If we are contracted with your insurance company, you will pay your co-payments and deductibles with each visit. We will file the claim for the remainder. If we are not contracted with your insurance company, you will be expected to pay in full at each visit. A copy of your insurance card is necessary for us to file the claim.
What if I don’t have insurance?
We will be glad to see you; however, please understand that you will be required to pay for your office visits.
Do you take Medicare?
We do take Medicare. Your co-payment/deductible is expected at the time of the visit. We will file the claim for the remainder.
What do I do if I need to change or cancel an appointment?
We require a 24 hour advance notice of cancellation. You will be responsible for paying for the visit if appointments are canceled with less than 24 hours notice prior to your scheduled appointment, or if appointments are not kept. Exceptions are made for late cancellations/missed appointments due to emergencies. You will need to discuss exceptions with your provider. Please note that insurance companies do not cover the costs of missed appointments.
How do I get a refill prescription?
It is important to take prescribed medications as directed and without lapses. During your scheduled appointment, your physician will write a prescription if you are on the medication as part of your treatment plan. If you need a prescription in between appointments, please check your medicine bottle or call your pharmacist to determine if refills are available. If refills are not available, have the pharmacist fax or transmit a request to our office (Fax # (919) 400-4505) or you may call (919) 648-0281. Please allow 48 hours for refill authorizations.